I posted the other day about the new BTCare customer support forums ( BT and the heavy hand of censorship). In the intervening few days, the leaden effects of BT censorship have become ever more evident, not least because of the actions of moderators, which has caused a number of the long-standing and helpful/knowledgable members. Check these threads out:
How do I send a P.M., how private is it & are there any restrictions?
Being tracked on my billing pages
Not forgetting this lengthy locked thread on a backdoor in BT Home Hub (note how the moderator's story changes): Why have BT put a backdoor in the 8.1.H.J firmware that allows them access to your home hub 2.0A?